Showing posts with label OAuth2. Show all posts
Showing posts with label OAuth2. Show all posts

Monday, September 15, 2014

Single Sign-On (SSO) for Cloud-based SaaS Applications

Single Sign-On (SSO) is a key capability for Software as a Service (SaaS) applications particularly when there is a need to integrate with existing enterprise applications. In the enterprise world dominated by SOAP-based web services, security has been traditionally achieved with standards like WS-Security, WS-SecurityPolicy, WS-SecureConversation, WS-Trust, XML Encryption, XML Signatures, the WS-Security SAML Token Profile, and XACML.

During the last few years, the popularity of Web APIs, mobile technology, and Cloud-based software services has led to the emergence of light-weight security standards in support of the new REST/JSON paradigm with specifications like OAuth2 and OpenID Connect.

In this post, I discuss the state of the art in standards for SSO.

SAML2 Web SSO Profile


SAML2 Web SSO Profile (not to be confused with the WS-Security SAML Token Profile mentioned earlier) is not a new standard. It was approved as an OASIS standard in 2005. SAML2 Web SSO Profile is still today a force to reckon with when it comes to enabling SSO within the enterprise. In a post titled SAML vs OAuth: Which One Should I Use?, Anil Saldhana, former Lead Identity Management Architect at Red Hat offered the following suggestions:

  • If your usecase involves SSO (when at least one actor or participant is an enterprise), then use SAML.
  • If your usecase involves providing access (temporarily or permanent) to resources (such as accounts, pictures, files etc), then use OAuth.
  • If you need to provide access to a partner or customer application to your portal, then use SAML.
  • If your usecase requires a centralized identity source, then use SAML  (Identity provider).
  • If your usecase involves mobile devices, then OAuth2 with some form of Bearer Tokens is appropriate.

Salesforce.com who is arguably the leader in cloud-based SaaS services supports SAML2 Web SSO Profile as one of its main SSO mechanisms (see the Salesforce Single Sign-On Implementation Guide). The Google Apps platform supports SAML2 Web SSO Profile as well.

Federal Identity, Credential, and Access Management (FICAM), a US Federal Government initiative has selected SAML2 Web SSO Profile for the purpose of Level of Assurance (LOA) 1 to 4 as defined by the NIST Special Publication 800-62-2 (see ICAM SAML 2.0 Web Browser SSO Profile). This is significant given the challenges associated with identity federation at the scale of a large organization like the US federal government.

SAML bindings specify underlying transport protocols including:

  • HTTP Redirect Binding
  • HTTP POST Binding
  • HTTP Artifact Binding
  • SAML SOAP Binding.

SAML profiles define how the SAML assertions, protocols, and bindings are combined to support particular usage scenarios. The Web Browser SSO Profile and the Single Logout Profile are the most commonly used profiles.

Identity Provider (idP) initiated SSO with POST binding is one the most popular implementations (see diagram below from the OASIS SAML Technical Overview for a typical authentication flow).



The SAML2 Web SSO ecosystem is very mature, cross-platform, and scalable. There are a number of open source implementations available as well. However, things are constantly changing in technology and identity federation is no exception. At the Cloud Identity Summit in 2012, Craig Burton, a well known analyst in the identity space declared:

 SAML is the Windows XP of Identity. No funding. No innovation. People still use it. But it has no future. There is no future for SAML. No one is putting money into SAML development. No one is writing new SAML code. SAML is dead.
 Craig Burton further clarified his remarks by saying:

SAML is dead does not mean SAML is bad. SAML is dead does not mean SAML isn’t useful. SAML is dead means SAML is not the future.
At the time, this provoked a storm in the Twitterverse because of the significant investments that have been made by enterprise customers to implement SAML2 for SSO. 


WS-Federation


There is an alternative to SAML2 Web SSO Profile called WS-Federation which is supported in Microsoft products like Active Directory Federation Services (ADFS), Windows Identity Foundation (WIF), and Azure Active Directory. Microsoft has been a strong promoter of WS-Federation and has implemented WS-Federation in several products. There is also a popular open source identity server on the .NET platform called Thinktecture IdentityServer v2 which also supports WS-Federation.

For enterprise SSO scenarios between business partners exclusively using Microsoft products and development environment, WS-Federation could be a serious contender. However, SAML2 is more widely supported and implemented outside of the Microsoft world. For example, Salesforce.com and Google Apps do not support WS-Federation for SSO. Note that Microsoft ADFS implements the SAML2 Web SSO Profile in addition to WS-Federation.

OpenID Connect


OpenID Connect is a simple identity layer on top of OAuth2. It has been ratified by the OpenID Foundation in February 2014 but has been in development for several years. Nat Sakimura's Dummy’s guide for the Difference between OAuth Authentication and OpenID is a good resource for understanding the difference between OpenID, OAuth2, and OpenID Connect. In particular, it explains why OAuth2 alone is not strictly an authentication standard. The following diagram from the OpenID Connect specification represents the components of the OpenID Connect stack (click to enlarge).



Also note that OAuth2 tokens can be JSON Web Token (JWT) or SAML assertions.

The following is the basic flow as defined in the OpenID Connect specification:

  1. The RP (Client) sends a request to the OpenID Provider (OP).
  2. The OP authenticates the End-User and obtains authorization.
  3. The OP responds with an ID Token and usually an Access Token.
  4. The RP can send a request with the Access Token to the UserInfo Endpoint.
  5. The UserInfo Endpoint returns Claims about the End-User.

There are two subsets of the Core functionality with corresponding implementer’s guides:

  • Basic Client Implementer’s Guide –for a web-based Relying Party (RP) using the OAuth code flow
  • Implicit Client Implementer’s Guide – for a web-based Relying Party using the OAuth implicit flow


OpenID Connect is particularly well-suited for modern applications which offer RESTful Web APIs,  support JSON payloads, run on mobile devices, and are deployed to the Cloud. Despite being a relatively new standard, OpenID Connect also boasts an impressive list of implementations across platforms. It is already supported by big players like Google, Microsoft, PayPal, and Salesforce.  In particular, Google is consolidating all federated sign-in support onto the OpenID Connect standard. Open Source OpenID Connect Identity Providers include the Java-based OpenAM and the .Net-based Thinktecture Identity Server v3.


From WS* to JW* and JOSE


As can be seen from the diagram above, a complete identity federation ecosystem based on OpenID Connect will also require standards for representing security assertions, digital signatures, encryption, and cryptographic keys. These standards include:

  • JSON Web Token (JWT)
  • JSON Web Signature (JWS)
  • JSON Web Encryption (JWE)
  • JSON Web Key (JWK)
  • JSON Web Algorithms (JWA).

There is a new acronym for these emerging JSON-based identity and security protocols: JOSE which stands for Javascript Object Signing and Encryption. It is also the name of the IETF Working Group developing JWS, JWE, and JWK. A Java-based open source implementation called jose4j is available.


Access Control with the User Managed Access (UMA)


According to the UMA Core specification,

User-Managed Access (UMA) is a profile of OAuth 2.0. UMA defines how resource owners can control protected-resource access by clients operated by arbitrary requesting parties, where the resources reside on any number of resource servers, and where a centralized authorization server governs access based on resource owner policy.
In the UMA protocol, OpenID Connect provides federated SSO and is also used to convey user claims to the authorization server. In a previous post titled Patient Privacy at Web Scale, I discussed the application of UMA to the challenges of patient privacy.

Thursday, August 15, 2013

Health IT Innovations for Care Coordination

The Business Case


According to an article by Bodenheimer et al. published in the January/February 2009 issue of Health Affairs and titled Confronting The Growing Burden Of Chronic Disease: Can The U.S. Health Care Workforce Do The Job?:

In 2005, 133 million americans were living with at least one chronic condition. In 2020, this number is expected to grow to 157 million. In 2005, sixty-three million people had multiple chronic illnesses, and that number will reach eighty-one million in 2020. 

Patients with co-morbidities are typically treated by multiple clinicians working for different healthcare organizations. Care Coordination is necessary for the effective treatment of these patients and reducing costs. Effective Care Coordination can reduce the number of redundant tests and procedures, hospital admissions and readmissions, medical errors, and patient safety issues related to the lack of medication reconciliation. 

According to a paper by Dennison and Hugues published in the Journal of Cardiovascular Nursing and titled Progress in Prevention Imperative to Improve Care Transitions for Cardiovascular Patients, direct communication between the hospital and primary care setting occurred only 3 percent of the time. According to the same paper, at discharge, a summary was provided only 12 percent of the time, and this occurrence remained poor at 4 weeks post-discharge, with only 51 percent of practitioners providing a summary. The paper concluded that this standard affected quality of care in 25 percent of follow-up visits.

Health Information Exchanges (HIEs) and emerging delivery models like the Accountable Care Organization (ACO) and the Patient-Centered Medical Home (PCMH) were designed to promote care coordination. However, according to an article by Furukawa et al. published in the August 2013 issue of Health Affairs and titled Hospital Electronic Health Information Exchange Grew Substantially In 2008–12:

In 2012, 51 percent of hospitals exchanged clinical information with unaffiliated ambulatory care providers, but only 36 percent exchanged information with other hospitals outside the organization. . . . In 2012 more than half of hospitals exchanged laboratory results or radiology reports, but only about one-third of them exchanged clinical care summaries or medication lists with outside providers.                      


Furthermore, the financial sustainability of many HIEs remains an issue. According to another article by Adler-Milstein et al. published in the same issue of Health Affairs and titled Operational Health Information Exchanges Show Substantial Growth, But Long-Term Funding Remains A Concern, "74 percent of health information exchange efforts report struggling to develop a sustainable business model".  

There are other obstacles to care coordination including the existing fee-for-service healthcare delivery model (as opposed to a value-based model), the lack of interoperability between healthcare information systems, and the lack of adoption of effective collaboration tools.

According to a report by the Institute of Medicine (IOM) titled  The Healthcare Imperative: Lowering Costs and Improving Outcomes, a program designed to improve care coordination could result in national annual savings of $240.1 billions.

What Can We Learn From High Risk Operations in Other Industries?


Similar breakdowns in communication during shift handovers have also been observed in risky operating environments, sometimes with devastating consequences. In the aerospace industry, human factors research and training have played an important role in successfully addressing the issue. A research paper by Parke and Mishkin titled Best Practices in Shift Handover Communication: Mars Exploration Rover Surface Operations included the following recommendations:

  • Two-way Communication, Preferably Face-to-Face. . . . Two-way communication enables the incoming worker to ask questions and rephrase the material to be handed over, so as to expose these differences [in mental model].


  • Face-to-Face Handovers with Written Support. Face-to-face handovers are improved if they are supported by structured written material—e.g., a checklist of items to convey, and/or a position log to review. 


  • Content of Handover Captures Intent. Handover communication works best if it captures problems, hypotheses, and intent, rather than simply lists what occurred.
While the logistics of healthcare delivery does not always permit physical face-to-face communication between clinicians during transitions of care, the web has seen an explosion in online collaboration tools. Innovative organizations have embraced these technologies giving rise to a new breed of enterprise software known as Enterprise 2.0 or Social Enterprise Software. This new breed of software is not only social, but also mobile, and cloud-based.

Care Coordination in the Health Enterprise 2.0


  • Collaborative Authoring of a Longitudinal Care Plan. From a content perspective, the Care Plan is the backbone of Care Coordination. The Care Plan should be comprehensive and standardized (similar to the checklist in aerospace operations). It should include problems, medications, orders, results, care goals (taking into consideration the patient's wishes and values), care team members and their responsibilities, and actual patient outcomes (e.g., functional status). Clinical Decision Support (CDS) tools can be used to dynamically generate a basic Care Plan based on the patient's specific clinical data. This basic Care Plan can be used by members of the care team to build a more elaborate Longitudinal Care Plan. CDS tools can also automatically generate alerts and reminders for the care team.


  • Communication and Collaboration using Enterprise 2.0 Software.  These tools should be used to enable collaboration between all members of the care team which include not only clinicians, but also non-clinician caregivers, and the patient herself. Beyond email, these tools allow conversations and knowledge sharing through instant messaging, video conferencing (for virtual two-way face-to-face communication), content management, file syncing (allowing the longitudinal care plan to be synchronized and shared among all members of the care team), search, and enterprise social networking (because clinical work is a social activity like most human activities). A providers directory should make it easy for users to find a specific provider and all their contact information based on search criteria such as location, specialty, knowledge, experience, and telephone number.


  • Light Weight Standards and Protocols for Content, Transport, Security, and Privacy. The foundation standards are: REST, JSON, OAuth2, and OpenID Connect. An emerging approach that could really help put patients in control of the privacy of their electronic medical record is the OAuth2.0-based User-Managed Access (UMA) Protocol of the Kantara Initiative (see my previous post titled Patient Privacy at Web Scale). Initiatives like the ONC-sponsored RESTful Health Exchange (RHEX) project and the HL7 Fast Healthcare Interoperability Resources (FHIR) hold great promise.


  • Case Management Tools. They are typically used by Nurse Practionners (Case Managers) in Medical Homes, a concept popularized by the Patient-Centered Medical Home healthcare delivery model to coordinate care. These tools integrate various capabilities such as risk stratification (using predictive modeling) to identify at-risk patients, content management (check-in, check-out, versioning), workflows (human tasks), communication, business rule engine, and case reporting/analytics capabilities.

Sunday, March 10, 2013

How Not to Build A Big Ball of Mud, Part 2

In a previous post entitled How not to build a big  ball of mud, I described the complexity of modern software systems and the challenges faced today by software developers and architects. Domain Driven Design (DDD) is a proven pattern language that can foster a disciplined approach to software development. DDD was first introduced by Eric Evans nine years ago in a seminal book entitled: Domain-Driven Design: Tackling Complexity in the Heart of Software. Over the last 9 years, a community of practice has emerged around DDD and many lessons have been learned in applying DDD to real world complex software development projects. During that time, software complexity has also increased significantly. Changes in the field of software development during the last few years include:

  • The proliferation of client devices which requires a Responsive Web Design (RWD) approach. RWD is made possible by open web standards like HTML5, CSS3, and Javascript which have displaced proprietary user interface technologies like Flex and Silverlight. RWD frameworks like Twitter Boostrap and Javascript Libraries like JQuery have become very popular with developers. The demands put on Javscript on the client side have created the need for Javascript MVC frameworks like AngularJS and EmberJS.

  • The importance of the user experience in a competitive online marketplace. Performing usability testing early in the software development life cycle (using wireframes or mockups) to test design ideas and obtain early feedback from future users is extremely valuable for creating the right solution. Metrics such as the System Usability Scale (SUS) can be used to assess the results of usability testing.

  • The prevalence of REST, JSON, OAuth2, and Web APIs for achieving web scale.

  • The emergence of Polyglot Persistence or the use of different persistence mechanisms such as relational, document, and graph databases within the same application. Developers are discovering that modeling data for NoSQL databases has many benefits, but also its own peculiarities.

  • The demands for quality and faster time-to-market have led to new techniques like test automation and continuous delivery.

The open source community has responded to these challenges by creating many frameworks which are supposed to facilitate the work of developing software. Software developers spend a considerable amount of time researching, learning, and integrating these various frameworks to build a system. Some of these frameworks can indeed be very helpful when used properly. However, DDD puts a big emphasis on understanding the domain. Here is what I learned from applying DDD over the last few years:


  • DDD is a significant intellectual investment, but with a potential for big rewards. To be successful in applying DDD, one must take the time to understand and digest the underlying principles, from the building blocks (entities, aggregates, value objects, modules, domain events, services, repositories, and factories) to the strategic aspects of applying DDD. For example, understanding the difference between an aggregate, a value object, and an entity is essential. Learning the right approach to designing aggregates is also very important as this can significantly impact transactions and performance. I highly recommend reading the recently published Implementing Domain Driven Design by Vaughn Vernon. The book provides a contemporary approach to applying DDD. For example, it covers important topics in applying DDD to modern software systems such as:  sub-domains, domain events, event stores and event sourcing, rules for aggregate design, transactions, eventual consistency, REST, NoSQL, and enterprise application integration with concrete examples.

  • Proper application layering (user interface, application, domain, and infrastructure), understanding the responsibility of each layer (for example, an anemic domain model and a fat application layer are anti-pattern), and coding to interfaces. DDD is object-oriented (OO) design done right. The SOLID Principles of OO design are still applicable.

  • Determine if DDD is right for your project. Most of my work during the last few years has been in the healthcare domain. The HL7 CCDA and the Virtual Medical Record (vMR) define an information model for Electronic Healthcare Records (EHR) and Clinical Decision Support (CDS) systems respectively. Interoperability is an important and challenging issue in healthcare. DDD concepts such as "Strategic Design", "Context Map", "Bounded Context", and "Published Language" are very helpful in addressing and navigating this type of complexity.

  • As I mentioned earlier, DDD puts a big emphasis on understanding the domain. Developers applying DDD should be prepared to dedicate a considerable amount of time to learning about the domain, for example by collaborating and carefully listening to domain experts and by reading as much as they can about the domain. This is also the key to creating a rich domain model with behavior (as opposed to an anemic one). I found that simply reading industry standards and regulations is a great way to understand a domain. So understanding the domain is not just the responsibility of the Business Analyst. The code is the expression of the domain, so the coder needs to understand the domain in order to express it with code.

  • Some developers blame popular frameworks for encouraging anemic domain models. I found that a lack of understanding of the domain and its business rules is a major contributing factor to anemia in the domain model. A rule engine like Drools can help externalize these business rules in the form of declarative rules that can be maintained by domain experts through a DSL, spreadsheet, or web-based user interface.

  • There are opportunities in using recent ideas like Event Sourcing and the Command Query Responsibility Segregation (CQRS). These opportunities include: scalability, true audit trails, data mining, temporal queries, application integration. However, being pragmatic can help avoid unnecessary complexity.

  • I recommend exploring tools that are specifically designed to support a DDD or Model-Driven Development (MDD) approach. Apache Isis, Roma Meta Framework, Tynamo, and Naked Objects are examples of such tools. These tools can automatically generate all the layers of an application based on the specification of a domain model. By doing so, these tools allow you to really focus your time and attention on exploring and understanding the domain as opposed to framework and infrastructure concerns. For architects, these tools can serve as design pattern automation, constraining the development process to conform to DDD principles and patterns. I believe this is part of a larger trend in automating software development which also includes the essential practice of test automation. We software developers like to automate the job of other people. However, many tasks that we perform (including coding itself) are still very manual. Aspect-Oriented Programming (AOP) (using AspectJ for example) can also be used to enable this type of design pattern automation through compile-time weaving.

  • Check my previous post for 20 techniques for achieving software excellence.

Sunday, February 3, 2013

Patient Privacy At Web Scale

A study entitled Patients want granular privacy control over health information in electronic medical records by Kelly Caine and Rima Hanania in the current issue of the Journal of the American Medical Informatics Association (JAMIA) clearly indicates that patients want a granular level of control over the sharing of their medical information. Patients also want to control with whom their health information is shared and for what purpose. The study looks at how the presence of sensitive health information in a medical record affects patient privacy preferences. In this post, I discuss how current and emerging standards can be used to enforce patient privacy preferences at web scale.

First, I think the key to achieving patient privacy at web scale is to adopt proven light-weight protocols and standards such as REST, JSON, OAuth2, and OpenID Connect. The RESTful Health Exchange (RHEx) project funded by the Federal Health Archicture (FHA) was a step in the right direction. These protocols have also been embraced by large internet identity providers like Google, Facebook, and Microsoft. To increase the strength of authentication when using these existing online identities in patient-facing healthcare applications, techniques like multi-factor authentication (e.g., two-factor authentication using the user's phone) and adaptive risk authentication can be used. These light-weight standards and protocols contrast with enterprise-centric alternatives like SOAP and SAML which are the foundation for Integrating the Health Enterprise (IHE) standards including XDS.b, XDR, and XUA.

An emerging approach that could really help put patients in control of the privacy of their electronic medical record is the User-Managed Access (UMA) Protocol of the Kantara Initiative. According to the UMA Core specification:
User-Managed Access (UMA) is a profile of OAuth 2.0. UMA defines how resource owners can control protected-resource access by clients operated by arbitrary requesting parties, where the resources reside on any number of resource servers, and where a centralized authorization server governs access based on resource owner policy.
That sounds a lot like a healthcare environment where a typical patient has her health information residing in the Electronic Health Record (EHR) systems of multiple healthcare providers. A frequent use case is when the patient's health information is shared among providers during primary care physicians' referrals to specialist outpatient clinics. The following are the benefits for the patient privacy of a centralized authorization server as defined in UMA:

  • The ability to manage her consent directives (scope of access in UMA parlance) from a central location (ideally in the cloud) as opposed to the current paper-based environment where the patient signs a consent form for each provider and has no visibility into how the consent is being used and enforced.
  • It facilitates the update and revocation of the consent directives by the patient. 
  • It would give the patient a full audit trail of requests and access events related to her health information.
  • The patient user experience of managing their privacy preferences online can be significantly enhanced by data visualization. A study titled Exploring Visualization Techniques to Enhance Privacy Control UX for User-Managed Access introduced the notion of a "UMA Connection" for helping users visualize the context of a data sharing policy (e.g., contacts, allowed actions, access restrictions, and trusted claims).

In UMA, trusted claims (e.g., information about a requesting healthcare provider such as email, name, role, organization, and NPI) can be conveyed using OpenID Connect. The Google OpenID Connect Demo provides a step by step guide to OpenID Connect and Nat Sakimara's Dummy’s guide for the Difference between OAuth Authentication and OpenID is a good explanation of how OpenID Connect complements OAuth2. A separate specification entitled Binding Obligations on User-Managed Access (UMA) Participants proposes a legal framework that defines the obligations of parties that operate and use UMA-conforming software programs and services.

A recent post by Domenico Catalono entitled UMA Approach to Protect and Control Online Reputation describes a UMA-based approach for supporting privacy based on reputation and trust.  An example in the post is a "global reputation ranking" in the context of an online e-commerce site. In the context of healthcare privacy, when deciding to share their sensitive medical information with a specific healthcare provider, the same concept could be used to display the number and severity of security breaches experienced by the healthcare provider in the past. Section 13402(e)(4) of the HITECH Act actually requires posting a list of breaches of unsecured protected health information affecting 500 or more individuals. The list is available here.

The recently approved XACML 3.0 standard is a powerful mechanism for expressing and evaluating privacy policies. It provides capabilities such as obligation and advice expressions as well as delegation of authorization. In this presentation, Eve Maler discusses possible integration points between UMA and XACML.  The REST Profile of XACML 3.0 and the Request/Response Interface based on JSON and HTTP for XACML 3.0 proposals introduce the notion of "RESTful Authorization-as-a-Service (AZaaS)" which can facilitate the use of XACML in a UMA-based access control environment.


Saturday, December 8, 2012

A Journey into Software Excellence

I am back in the blogosphere after a seven month hiatus. It was about time I get my blogging act together. Software development has never been so much fun. In this post, I will share some thoughts on using tools, methods, and practices that can really help in your search for software excellence from the initial prototyping of the user interface to deployment.

  1. With the rapid proliferation of mobile and desktop devices, adopt a Responsive Wed Design (RWD) strategy to reach the largest audience possible.
  2. Create responsive sketches, wireframes, or mockups and apply usability guidelines during the initial prototyping. The NHS Common User Interface (CUI) Program is a good example of usability guidelines for healthcare IT applications. Usability.gov also has many interesting resources as well.
  3. Perform usability testing to test your design ideas and obtain early feedback from future users of your product before actual development starts. Use metrics such as the System Usability Scale (SUS) to assess the results.
  4. Carefuly select the right HTML5, CSS3, and Javascript libraries and frameworks. The Single Page Application (SPA) architecture is becoming popular and can provide a more fluid user experience.
  5. Consider "Specification By Example" and Behaviour Driven Development (BDD) tools like Cucumber-JVM to create executable user stories.
  6. Pattern languages like Domain Driven Design (DDD) can help you avoid a "Big Ball of Mud" in architecting your software. DDD concepts such as "Strategic Design", "Bounded Context", "Published Language", and "Anti-Corruption Layer" can help you put your architecture in the right perspective, particularly if there is a need to support industry interoperability standards such as HL7 and IHE. However, beware that the practice of DDD has evolved over the last 8 years and new lessons have been learned particularly in the area of "Aggregate" design. So keep up-to-date with new developments in the field in order to leverage the experience of the community. I also found the concept of "Hexagonal Architecture" very helpful in visualizing the complexity of an architecture from different angles.
  7. Consider a peer review of the architecture using a methodology like the Architecture Tradeoff Analysis Method (ATAM).
  8. Embrace Polyglot Persistence (the use of different persistence mechanisms such as relational, document, and graph databases within the same application). However, use the right application development framework to make this easy. Beware of the peculiarities of modeling data for NoSQL databases and remember that "Persistence Ignorance" is not always easy to achieve in practice.
  9. Add a social dimension to your product by integrating the user experience with existing social networking sites that your users already belong to.
  10. Make your application more intelligent through the use of techniques such as Machine Learning (e.g., a recommendation engine), ontologies and rule engines (e.g., automated reasoning), and Natural Language Processing (NLP) (e.g., automated question answering). As Richard Hamming said: "The purpose of computing is insight, not numbers".
  11. To enhance the user experience, adopt HTML5, SVG, and Javascript-based graphing and data visualization techniques for data-intensive applications.
  12. Consider the benefits of deploying the application to the cloud and if you decide to deploy to the cloud, factor that into your entire design and development process including the selection of development tools. Choosing the right Platform-as-a-Service (PaaS) provider can facilitate the process.
  13. Create a Continuous Delivery pipeline based on the core concept of automated testing. Leverage tools like Git (Distributed Version Control), Gradle (build), Jenkins (Continuous Integration), and Artifactory. Continuous Delivery allows you to go to market faster and with confidence in the quality of your product. Save infrastructure costs by using these tools in the cloud during development.
  14. Although there is still a place for manual testing, all tests should be automated as much as possible. In addition to the traditional unit tests (using tools like JUnit, TestNG, and Mockito), embrace automated cross-device, cross-browser, and cross-platform user interface (UI) testing using a tool like Selenium.
  15. Web services and performance testing should also become part of your build and Continuous Delivery pipeline using tools like soapUI and JMeter respectively. Performance testing should not be an afterthought.
  16. Adopt automated code quality inspection with tools like Sonar, Checkstyle, FindBugs, and PMD. This can supplement your peer code review process and can provide you with concrete code quality metrics in addition to automatically flagging bugs (including insecure code) in your code base.
  17. Write secure code by carefully studying the OWASP Top Ten. Adopt OWASP guidelines related to security testing and secure code reviews. Perform penetration testing to find vulnerabilities in your application before it is too late.
  18. Do your due diligence in protecting the privacy of your users data. Put the users in control of their privacy in your system by adopting standards such as OAuth2, OpenID Connect, and the User Managed Access (UMA) protocol of the Kantara Initiative. Consider increasing the strength of authentication using multi-factor authentication (e.g., two-factor authentication using the user's phone).
  19. Invest in learning and training your development team. Software excellence can only be achieved by skilled professionals.
  20. Relax, have fun, and remember that software excellence is a journey.